Shipping Policy: All purchases will be processed in a timely manner and will be shipped out within 24 to 48 hours of the purchase. We are not responsible for any delays once the package is shipped, all such inquiries must be addressed with the couriers the shipment is being sent by. Make sure the address and information given match the one you are seeking the package to be sent to as well as the name and tracking number of your package matches your receipt. If there is any reason for there to be a delay we will contact you via e-mail and explain the reason for the delay. If for any reason you decide to cancel your order, but your shipment is enroute, all refunds will be processed once the package is returned to us, unopened and at your expense. All refunds will be processed within fourteen (14) business days upon receipt of the returned merchandise. Your return must be returned with your email order confirmation or packing list from your original order receipt. Any returns that does not have a copy of your email order confirmation or packing list will not be processed. All return payments will be sent back via the original payment method made. Once your return has been issued to the original payment method, please contact your bank and or credit company for further information concerning the time frame it may take to process your return. *Please note that all international orders are non-refundable.
Free Shipping Policy: All items that are designated for free shipping will be processed as soon as possible. Some items are purchased in bulk and will be processed as soon as those items are available. For information on the time frame in which such products will be available will be notified via e-mail when shipment is being processed. If an item is not available immediately, you will be notified with an estimated time of arrival for the item. Once contacted, you may allow the order to continue or make any adjustments, including cancellation, if desired. If an order cannot ship in its entirety, We reserve the right to hold the order until all items are in stock or to send items as they become available. Kosher XMREs and other possible like items will not be processed until all items are in stock and or become available. We value your patience as we are giving you great discounted offers by supplying you with free shipping to prevent you the customer from having to pay extra costs.
Overseas Shipping Policy: All purchases which may be subject to overseas taxes and or other charges will be made at the cost of the customer we will not be liable for any cost which you the customer may be subject to due to your countries laws and or customs procedures. All international orders are non-refundable.
Warranty And Return Policy on Product
All warrantees of the manufactures products will be honored and replaced once the product is returned. If you decide you do not want the product or the product was defective, you may return any unused or unopened product for a *refund or gift card (minus shipping charges. All manufactures defects must be returned before 30 days from the ship date with a picture of the product and the description of the defect and the picture of the defect and sent to [email protected] and place in the subject line attn. "Product Defect". (Any Clearance items are excluded). You have 30 days from the ship date to do so on any product. ALL RETURNS (except warranties/defectives) are return at YOUR EXPENSE and will not be included in your refund or store gift card. No return (other than warranties) past 30 days will be accepted. Credit will be issued for product ONLY. Your return must be returned with your email order confirmation or packing list from your original order receipt. Any returns that does not have a copy of your email order confirmation or packing list will not be processed.
Refund Processing: All refunds (including cancelled orders) will be refunded by the original payment method or store gift card, if requested. All non US refunds will be issued in the manner in which the order was paid or store credit, if requested. Refunds will be processed within fourteen (14) business days upon receipt of the returned merchandise.
Please send merchandise returns to:
1866 E. Market St., Ste C PMB 329
Harrisonburg, VA 22801
ATTN: Merchandise Returns
Free Shipping Policy: All items that are designated for free shipping will be processed as soon as possible. Some items are purchased in bulk and will be processed as soon as those items are available. For information on the time frame in which such products will be available will be notified via e-mail when shipment is being processed. If an item is not available immediately, you will be notified with an estimated time of arrival for the item. Once contacted, you may allow the order to continue or make any adjustments, including cancellation, if desired. If an order cannot ship in its entirety, We reserve the right to hold the order until all items are in stock or to send items as they become available. Kosher XMREs and other possible like items will not be processed until all items are in stock and or become available. We value your patience as we are giving you great discounted offers by supplying you with free shipping to prevent you the customer from having to pay extra costs.
Overseas Shipping Policy: All purchases which may be subject to overseas taxes and or other charges will be made at the cost of the customer we will not be liable for any cost which you the customer may be subject to due to your countries laws and or customs procedures. All international orders are non-refundable.
Warranty And Return Policy on Product
All warrantees of the manufactures products will be honored and replaced once the product is returned. If you decide you do not want the product or the product was defective, you may return any unused or unopened product for a *refund or gift card (minus shipping charges. All manufactures defects must be returned before 30 days from the ship date with a picture of the product and the description of the defect and the picture of the defect and sent to [email protected] and place in the subject line attn. "Product Defect". (Any Clearance items are excluded). You have 30 days from the ship date to do so on any product. ALL RETURNS (except warranties/defectives) are return at YOUR EXPENSE and will not be included in your refund or store gift card. No return (other than warranties) past 30 days will be accepted. Credit will be issued for product ONLY. Your return must be returned with your email order confirmation or packing list from your original order receipt. Any returns that does not have a copy of your email order confirmation or packing list will not be processed.
Refund Processing: All refunds (including cancelled orders) will be refunded by the original payment method or store gift card, if requested. All non US refunds will be issued in the manner in which the order was paid or store credit, if requested. Refunds will be processed within fourteen (14) business days upon receipt of the returned merchandise.
Please send merchandise returns to:
1866 E. Market St., Ste C PMB 329
Harrisonburg, VA 22801
ATTN: Merchandise Returns